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TRAINING

Advanced Facilitation Skills

Duration
3 Day
Weekdays
Delivery Method
Classroom / Online
Max. 16 Delegates
Exam
No
N/A
Price
On Request
From

Course Overview

This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator's role in the 'close' and 'follow up' of an event. Read more...
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Course Materials | Look Inside
  • London: etc.venues Fenchurch St

    8 Fenchurch Place, London, EC3M 4PB.

    This location is within a 10 minute walk of London Liverpool Street Station providing fantastic links to London's transport network.

    With free WiFi, lunches, teas, coffees and refreshments this location provides a comfortable environment for delegates to enjoy their course.

    More about this Venue

    > Directions

    > Website

    Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
  • London: etc.venues 120 Moorgate

    120 Moorgate, Moorgate, EC2M 6UR.

    Fantastic location in the City of London's Square Mile right next to Moorgate Tube Station. Vibrant, buzzy cafe and networking area with signature etc.venues coffee stations.

    More about this Venue

    > Directions

    > Website

    Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
  • London: etc.venues Tenter House

    45 Moorfields, Moorgate, London, EC2Y 9AE.

    Fantastic location right next to Moorgate Tube Station. Striking design, loads of daylight and great views across the City. Vibrant, buzzy cafe and networking area with signature etc.venues coffee stations.

    New 'City Mezze' food offering provides a powerful explosion of energising brain fuel packed with taste and quality.

    More about this Venue

    > Directions

    > Website

    Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
  • London: etc.venues Bonhill House

    1-3 Bonhill Street, London, EC2A 4BX.

    A converted warehouse with its own contemporary art collection - providing a stimulating environment. Great location close to Silicon Roundabout and Tech City, and a short walk from the City of London.

    More about this Venue

    > Directions

    > Website

    Please note: We use multiple venues per location. To confirm the venue for your event, please contact us.
  • etc.venues Fenchurch Street
  • etc.venues 120 Moorgate
  • etc.venues Tenter House
  • etc.venues Bonhill House
  • What's included
  • Your desk

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Advanced Facilitation Skills

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Advanced Facilitation Skills


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Advanced Facilitation Skills

Course Overview

This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator's role in the 'close' and 'follow up' of an event.

The use of facilitation is an increasingly important part of business life, since a collaborative approach to working is widely recognised as the most effective way to make decisions, capture requirements, plan projects and gain consensus.

The focus is on a team-based approach, with the right people and skills being brought together to produce high quality outputs in a short time. In order to do this successfully, a trained facilitator is essential.

What's Included?

When it comes to choosing a training provider, we recognise that it is important to know exactly what you are getting for your money.

TCC is proud to maintain some of the highest standards in the training industry.

Everything from our trainers, to the course materials and venues we use, is carefully considered to ensure that we deliver you a great course.

Take a look at what is included:

In the classroom

  • Expert Facilitation trainer
  • Copies of all presentation slides (exclusive to TCC)
  • Practical classroom group exercises
  • Maximum class size of 12

At our training venues

  • A modern and comfortable training room
  • Buffet or restaurant lunch and light breakfast selection*
  • Hot & cold refreshments throughout the day

* Light breakfast selection available on city centre courses in Birmingham and at some London venues (please enquire for further information).

Course Objectives

This course will enable delegates to:
  • Improve workshop designs, recognising company culture, venues and the environment
  • Work more effectively with Sponsors
  • Focus on managing difficult situations and people
  • Understand the influence of 'state' and 'presence'
  • Develop new facilitation skills and build personal facilitation development plans
  • Effectively facilitate teleconferences and videoconferences
  • Understand the Ethics of Facilitation
  • Close, record and follow-up a facilitated event

Who Should Attend?

Those who wish to develop more advanced facilitation skills for use in a business context, including:
  • Intermediate / Experienced Facilitators
  • Project & Programme Managers
  • Team Leaders
  • Business Analysts
  • Business Managers

Course Content

Facilitation Story Telling
  • What works well; what the challenges are
  • Facilitator self assessment
Workshop Design
  • Focus on workshop design and agendas
  • Workshop techniques and purposes
  • Facilitation Frameworks
  • Getting started
  • Baggage-clearing
  • Learning approaches, mood of the room
  • Focus on managing difficult situations
  • Workshop dynamics
  • Decision-making
State, Attitude and Style
  • States, attitudes and styles in Facilitation
  • Event flow and outcome
  • Company and individual cultures
  • Facilitation maturity
  • Working with the Sponsor
  • The Ethics of Facilitation
Facilitated Events
  • Effective facilitation of teleconferences
  • Effective approaches to videoconferences
  • Venues and environments
  • Constraints and freedoms
Event Closure
  • Workshop outcomes
  • Purpose of closure
  • How to 'close', 'write-up' and 'follow-up' a facilitated event

FAQs

Will I need to do any homework during the course?
There is a small amount of informal work each evening to prepare a workshop for the following day.
Are there any pre-requisites for completing this course?
It is recommended that delegates have some experience of Facilitation or have attended the Workshop Facilitation Techniques course. Delegates also complete a simple form in advance of the course, outlining a workshop they have recently facilitated, or are about to facilitate.
Is there an examination included with this course?
There is no examination associated with this course.

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Advanced Facilitation Skills

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